Thank you for using treendm. We are committed to protecting your privacy and securing your personal data. This policy explains how we collect, use, and protect your information within the app.

Information We Collect

We collect information you provide directly when registering or using the app, such as:

  • Name, mobile number, and email.
  • Payment and wallet data.
  • Delivery address and geolocation (when enabled by the user).
  • Some technical information automatically — such as device type, operating system, and usage time — to improve performance and the user experience.
How We Use Information
  • Manage user accounts and provide requested services.
  • Improve the in-app user experience and develop services.
  • Send notifications and updates.
  • Ensure compliance with the platform’s laws and policies.
Information Protection

We commit to taking all necessary technical and organizational measures to protect your personal data from unauthorized access, modification, disclosure, or destruction.

No personal information is shared with any third party except in the following cases:

  • Executing payments or deliveries via our authorized service providers.
  • Compliance with legal requirements or official authorities upon request.
Cookies

The app may use cookies to improve performance and user experience. Users can manage these cookie settings via their device or browser settings.

Location Permissions and Notifications

Location permissions are requested only to determine the user’s area during deliveries. Notifications are used to inform users of updates, requests, and new offers.

User Rights
  • Access your personal data and learn how it is used.
  • Update or modify your data at any time.
  • Permanently delete your account whenever you want, with all of your data removed from the system.
Policy Changes

treendm reserves the right to amend this policy at any time. Users will be notified of any material change via an in-app notification.

Contact Us

If you have any inquiry or feedback regarding the privacy policy, you can reach us through the in-app "Contact Us" page or via the official support email.